Privacy Policy

Axolotl Emprise LLP, operating as AxoCom ("AxoCom", "we", "us", or "our"), is committed to protecting the privacy of everyone who visits our website, uses our services, or interacts with our events and programmes. This Privacy Policy explains what information we collect, why we collect it, and how it is used, stored, and protected.

1. Information we collect

We may collect the following categories of information when you use our website or services:

• Contact details such as name, email address, and phone number submitted through forms (careers, event registrations, delegate passes, enquiries, or support requests).
• Organisation or professional details you choose to share, such as company name, designation, or constituency information.
• Payment-related information necessary to process a transaction, collected and processed securely by our payment gateway partner. AxoCom does not store full card, UPI, or bank account details on its own servers.
• Technical information such as browser type, device information, IP address, and pages visited, collected automatically for analytics and security purposes.

2. How we use your information

• To respond to enquiries and provide customer support.
• To process registrations, applications, and payments for our events, programmes, and services.
• To communicate updates about services you have signed up for.
• To improve our website, services, and user experience.
• To comply with legal, regulatory, and tax obligations.

3. Sharing of information

We do not sell your personal information. We may share information with trusted third parties strictly to operate our services, including payment gateway providers (for processing transactions), email or SMS delivery providers, and analytics providers, each of whom is bound to handle your data securely and only for the purpose specified.

4. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment transactions on our website are processed through PCI-DSS compliant, RBI-authorised payment gateway partners, and AxoCom does not have access to your full payment credentials.

5. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, including tax and accounting requirements.

6. Your rights

You may request access to, correction of, or deletion of your personal information by writing to us at info@axocom.in. We will respond to verified requests within a reasonable timeframe.

7. Cookies

Our website may use cookies and similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact us

For any privacy-related questions, please contact us at info@axocom.in or call +91 70174 51797. Our registered office is located at 121 Indra Nagar, Dehradun, Uttarakhand, India - 248001.